Case Studies

Case Studies

Anticipating a pandemic-driven surge in demand in Ontario, a healthcare services industry client turned to Robertson to help grow its frontline patient-facing resources in a tight, 60-day timeframe. Working alongside the client’s specialists, Robertson created a program to capture specialized job knowledge, standardize and streamline the recruitment process, go live in the field, and provide real-time reporting — all in just two weeks.

As the demand surged mid-assignment, the client twice increased its overall requirement, almost doubling the initial requisition to more than 250 positions, while also adding a third location in Saskatchewan.

Working together, Robertson slashed the client’s expected time-to-hire by more than 50 per cent, halved the cost of vacancy, and reduced the cost of hiring by more than 60 per cent. With support from Robertson, our client also enhanced its recruiting processes and now attracts and retains better candidates. More importantly, our client exceeded its own customers’ expectations on response time, quality, and cost in a period of unprecedented challenge.

Due to pressure from the pandemic, we needed an immediate solution to support our operations. We decided on a hybrid recruitment model and to outsource with Robertson — a first for us. Robertson was a true partner. They quickly learned our business and ramped-up to deliver strong candidates.

They worked with us to launch in two weeks, and that allowed us to fill more than 250 positions, in a short period, on top of our regular day-to-day recruitment volume.

Our partnership with Robertson was seamless; they delivered regular reports, they addressed issues that could have delayed the project and they responded promptly to our questions.

An outstanding partnership with strong leadership, and excellent communication, we wouldn’t hesitate to use Robertson again and highly recommend them for high-volume projects.

JP, Talent Acquisition Manager, Healthcare Industry

Anticipating a pandemic-driven surge in demand in Ontario, a healthcare services industry client turned to Robertson to help grow its frontline patient-facing resources in a tight, 60-day timeframe. Working alongside the client’s specialists, Robertson created a program to capture specialized job knowledge, standardize and streamline the recruitment process, go live in the field, and provide real-time reporting — all in just two weeks.

As the demand surged mid-assignment, the client twice increased its overall requirement, almost doubling the initial requisition to more than 250 positions, while also adding a third location in Saskatchewan.

Working together, Robertson slashed the client’s expected time-to-hire by more than 50 per cent, halved the cost of vacancy, and reduced the cost of hiring by more than 60 per cent. With support from Robertson, our client also enhanced its recruiting processes and now attracts and retains better candidates. More importantly, our client exceeded its own customers’ expectations on response time, quality, and cost in a period of unprecedented challenge.

Due to pressure from the pandemic, we needed an immediate solution to support our operations. We decided on a hybrid recruitment model and to outsource with Robertson — a first for us. Robertson was a true partner. They quickly learned our business and ramped-up to deliver strong candidates.

They worked with us to launch in two weeks, and that allowed us to fill more than 250 positions, in a short period, on top of our regular day-to-day recruitment volume.

Our partnership with Robertson was seamless; they delivered regular reports, they addressed issues that could have delayed the project and they responded promptly to our questions.
An outstanding partnership with strong leadership, and excellent communication, we wouldn’t hesitate to use Robertson again and highly recommend them for high-volume projects.

JP, Talent Acquisition Manager, Healthcare Industry

Case Studies

Our client, a cannabis company, turned to Robertson to provide a turnkey solution to its temporary hiring needs. Located in a remote part of Ontario, and with a small in-house recruitment team, our client needed a partner with resources and experience to create and manage multiple sourcing strategies to meet its tight timelines.

Anticipating a spike in consumption of products in late 2020/early 2021, the client contracted Robertson to recruit 50 temporary production labourers within four weeks, and to manage payroll for the production workers. It was also hoping to increase first day turnout, which had averaged only 50%.
Robertson analyzed the demographic landscape and utilized the client’s existing ATS database and community outreach to create a two-pronged approach. We also used off-shore sourcing support and on-shore recruiters to create a 16/5 work schedule to ensure coverage in all areas and meet target and timeline demands.

Robertson exceeded our client’s expectations. All 50 hires were made by the 3rd training date and the first day attendance rate was 95%.

The team at Robertson were incredibly supportive during a peak volume hiring time for us. They collaborated well with our in-house team, got up to speed very quickly and completely exceeded our expectations in terms of speed and quality of candidate in a very remote area of the province. Their work was critical in supporting our increased production demands so that we could meet our customer’s expectations. Kudos to the whole team and thanks for all your support!

V.R., EVP, People & Culture, Cannabis Company

Our client, a cannabis company, turned to Robertson to provide a turnkey solution to its temporary hiring needs. Located in a remote part of Ontario, and with a small in-house recruitment team, our client needed a partner with resources and experience to create and manage multiple sourcing strategies to meet its tight timelines.

Anticipating a spike in consumption of products in late 2020/early 2021, the client contracted Robertson to recruit 50 temporary production labourers within four weeks, and to manage payroll for the production workers. It was also hoping to increase first day turnout, which had averaged only 50%.

Robertson analyzed the demographic landscape and utilized the client’s existing ATS database and community outreach to create a two-pronged approach. We also used off-shore sourcing support and on-shore recruiters to create a 16/5 work schedule to ensure coverage in all areas and meet target and timeline demands.

Robertson exceeded our client’s expectations. All 50 hires were made by the 3rd training date and the first day attendance rate was 95%.

The team at Robertson were incredibly supportive during a peak volume hiring time for us. They collaborated well with our in-house team, got up to speed very quickly and completely exceeded our expectations in terms of speed and quality of candidate in a very remote area of the province. Their work was critical in supporting our increased production demands so that we could meet our customer’s expectations. Kudos to the whole team and thanks for all your support!

V.R., EVP, People & Culture, Cannabis Company