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Case Studies

Case Studies

Anticipating a pandemic-driven surge in demand in Ontario, a healthcare services industry client turned to Robertson to help grow its frontline patient-facing resources in a tight, 60-day timeframe. Working alongside the client’s specialists, Robertson created a program to capture specialized job knowledge, standardize and streamline the recruitment process, go live in the field, and provide real-time reporting — all in just two weeks.

As the demand surged mid-assignment, the client twice increased its overall requirement, almost doubling the initial requisition to more than 250 positions, while also adding a third location in Saskatchewan.

Working together, Robertson slashed the client’s expected time-to-hire by more than 50 per cent, halved the cost of vacancy, and reduced the cost of hiring by more than 60 per cent. With support from Robertson, our client also enhanced its recruiting processes and now attracts and retains better candidates. More importantly, our client exceeded its own customers’ expectations on response time, quality, and cost in a period of unprecedented challenge.

Due to pressure from the pandemic, we needed an immediate solution to support our operations. We decided on a hybrid recruitment model and to outsource with Robertson — a first for us. Robertson was a true partner. They quickly learned our business and ramped-up to deliver strong candidates.

They worked with us to launch in two weeks, and that allowed us to fill more than 250 positions, in a short period, on top of our regular day-to-day recruitment volume.

Our partnership with Robertson was seamless; they delivered regular reports, they addressed issues that could have delayed the project and they responded promptly to our questions.

An outstanding partnership with strong leadership, and excellent communication, we wouldn’t hesitate to use Robertson again and highly recommend them for high-volume projects.

JP, Talent Acquisition Manager, Healthcare Industry

Anticipating a pandemic-driven surge in demand in Ontario, a healthcare services industry client turned to Robertson to help grow its frontline patient-facing resources in a tight, 60-day timeframe. Working alongside the client’s specialists, Robertson created a program to capture specialized job knowledge, standardize and streamline the recruitment process, go live in the field, and provide real-time reporting — all in just two weeks.

As the demand surged mid-assignment, the client twice increased its overall requirement, almost doubling the initial requisition to more than 250 positions, while also adding a third location in Saskatchewan.

Working together, Robertson slashed the client’s expected time-to-hire by more than 50 per cent, halved the cost of vacancy, and reduced the cost of hiring by more than 60 per cent. With support from Robertson, our client also enhanced its recruiting processes and now attracts and retains better candidates. More importantly, our client exceeded its own customers’ expectations on response time, quality, and cost in a period of unprecedented challenge.

Due to pressure from the pandemic, we needed an immediate solution to support our operations. We decided on a hybrid recruitment model and to outsource with Robertson — a first for us. Robertson was a true partner. They quickly learned our business and ramped-up to deliver strong candidates.

They worked with us to launch in two weeks, and that allowed us to fill more than 250 positions, in a short period, on top of our regular day-to-day recruitment volume.

Our partnership with Robertson was seamless; they delivered regular reports, they addressed issues that could have delayed the project and they responded promptly to our questions.
An outstanding partnership with strong leadership, and excellent communication, we wouldn’t hesitate to use Robertson again and highly recommend them for high-volume projects.

JP, Talent Acquisition Manager, Healthcare Industry